Frequently Asked Questions
How do I buy ?
Details are on the "How to buy" page.
Is there an extra charge for a custom made order ?
I regret I no longer take custom orders.
How long will my order take to arrive ?
I always post speedily - either the same day, or the day after payment is received. If you are purchasing a name to be added to your order you will need to allow a few days extra for this.
In order to keep postage to the UK free all parcels to UK are sent by Second Class Mail. Royal Mail's estimated arrival time for this is 3 - 5 days.
Can my items be washed ?
Yes. All items are entirely machine washable (except for the ribbon on the Mini Bunting in Cage Decorating Kits, please hand wash these with care).
How to Care for your Piggy Items.
Piggy Beds and Crash Pads
Shake out poops daily and machine wash frequently inside out @ 30 degrees
Use the hanging loop to attach your Crash Pad to the top or side of your cage to ensure it stays in place. A Jumbo paperclip works well for this.
*Wash Novelty Crash Pads in a laundry net to protect the details.
Hidey Hammocks and Lap Blankets
Machine wash @ 30 degrees. If ironing is necessary, do so very gently on a cool setting with steam, or use a pressing cloth.
DO NOT USE A HOT IRON - IT WILL MELT THE FABRIC !
I also like to spray all items with pet safe disinfectant before drying.
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A customer has been using her Crash Pad inside the cage but it gets covered in woodshavings which she has to brush off before washing. She uses a small washing up brush for this but it can take about 15-20 minutes. Here are some solutions to this sent in by customers ;
"I give mine a cold spin in the dryer before I wash to get rid of hay and hair. It doesn't get all of it off, but most. It's a lot easier to clean out the dryer lint filter than a washing machine !"
"I don't use my crash pad with shavings, but to get the hay and hair (one of my girl malts a bit) I use a brush from a dustpan and brush set. I turn the crash pad inside out and put one hand inside to hold and brush with the other, turning it in my hand. Then I turn it back the right way round and do the same. It works well."
"I use a lint roller with adherent tape in order to remove the hay or hair from my Flying Angel . It really works, it's fast and it doesn't wear out the fabric."
Katerina Greece
Another suggestion, "dust buster?"
I am always seeking to improve, so if you have any comments or suggestions, feel free to email them to :pimpmypiggy@hotmail.co.uk
